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Why everyone needs to be in the room for user research

User research session with observers sitting round a TV screen

Franny Gant writes about bringing everyone together for user research for a recent project and why it's important to have the right people in the room.

What we've learned about data visualisation best practice

Chart showing when users visit Parliament website

Naresh is a performance analyst and presenting data in a clear and organised way is crucial in his job. He's written about what good and bad visualisations look like.

How our culture and values helped us complete a large and challenging programme 

Office 365 team in custom t-shirts

Jane McCarthy reflects on how her team completed a complex programme with very tight timescales and how the team culture got them through a challenging piece of work (as well as lots of cake).

Building a new online catalogue for the Parliamentary Archives

Screenshot of the Parliamentary Archives homepage

We recently completed a project with the Parliamentary Archives to create a new website and we talk about the lessons we learned in this blog post.

The surprising overlaps between digital content and explaining Parliament to 12 year olds

Emily Turner dressed as a suffragette

Emily Turner recently spent some time with the content team and she's written about the overlaps between digital content and explaining Parliament to young people.

How I got to where I am: from film studies to change management

Jenny Radcliffe

Jenny Radcliffe is a senior change and communications manager in PDS. She did a film and cultural studies degree so you might be wondering how she ended up doing this job, which is why she's written this blog post.

Working on the 'get kit' service design workstream

A member of the 'get kit' group looking at the prototypes displayed on a wall

We've recently been looking to improve how our users get their software and hardware when they join Parliament. Dan Barrett and Sian Hodges have written about the last eight weeks of work, what they did, and what they learned.

How I got to where I am: changing careers later in life 

Franny Gant

Franny Gant is a user researcher in PDS but she wasn’t always one. She's done loads of jobs from being a carpenter to working at Mumsnet so she's written about how she got to where she is.