PDS does a lot of stuff. As our user research team is relatively small, we need to prioritise what work we focus our attention on. We also need to find other ways of supporting the rest of the work done by PDS.
Hannah Ufland talks about the recent cyber security event and how it never crossed her mind that it would be her that would be learning something.
Ben Woodhams has been seconded to PDS to help design the data models that will underpin Parliament’s new website. He explains what this all means and why there should only be one John Prescott in data terms.
Laurence Grinyer talks about the common misconception that design is only about aesthetics.
Rosie Hatton talks about the work we're doing to create a personal way for staff to relate to the digital strategy. We’ve created something called I AM PARLIAMENT to help staff take ownership of the strategy.
We recently completed an intranet discovery project. A team of people from PDS worked together to understand the user needs of the Parliamentary intranet.
As part of the work we’re doing on the new website, we’re testing the beta pages with our users. During this testing, we’ve seen some unexpected behaviour from users.
Here at PDS we like to be the first to try new things. We did our first ever Instagram story at the State Opening of Parliament this year. Here's how it went.
Rob Greig explains what happened during the cyber security incident that affected the Parliamentary network and how PDS responded.
We're lucky at PDS to have an engaged blog audience that regularly pops by to find out what we're working on. But we know that in recent years conversations have drifted away from blog comments and onto social platforms.
Dan Barrett talks about building a new data service for Parliament. One of the things he's learned over the past year is that it’s really hard to talk about Parliamentary data in a way that’s accessible to all. That’s what this blog post is trying to do.