Parliamentary Digital Service

Sharing, listening, inspiring – collaborating crossgov

Posted by: Emma Gallagher, Posted on: 14 February 2020 - Categories: Collaboration culture, Curiosity, Experts in what we do, Technology

By forming a ‘CrossGov Digital Business Partner’ group, a PDS team hopes to build a sustainable support network, share success stories and navigate difficult terrain that comes with the job.

What inspired us at a flagship UX event

Posted by: Isa Kolehmainen and Chris Fraser, Posted on: 31 January 2020 - Categories: Curiosity, Design, Open, User research

Two members from the PDS User-Centred Design team went to a leading industry event in the user experience field. Here's what they discovered.

Parliament Live - shaping a streaming service to meet tomorrow's challenges

Posted by: Thomas Sadler, Posted on: 19 December 2019 - Categories: Accessibility, Care, Design, Start with user needs

Parliament Live attracts millions of viewers who want to watch parliamentary debates and committee meetings as they happen. So why are we changing something that's working well?

Using data and KPIs to make better decisions

Posted by: Naresh Auchoybur, Posted on: 6 December 2019 - Categories: Analytics, Continuous iteration, Data and search, Start with user needs

How should we define success? The performance analyst team in PDS has been working on a way to help teams measure performance of Parliament's websites.

Doing Windows differently

Posted by: Craig Birtles, Posted on: 22 November 2019 - Categories: Care, Experts in what we do, Simplicity, Technology

In a companion piece to our blog post about Apple Macs, Craig Birtles explains how Windows devices are being updated more frequently to keep them safe and performing at their best.

Why we need to care about search engines

Posted by: Alasdair Lomas and Thomas Sadler, Posted on: 14 October 2019 - Categories: Analytics, Continuous iteration, Data and search, Start with user needs

We wanted to find out what is happening in the world of search, so a PDS product manager and performance analyst went to Brighton to see how we could use the latest tools to perform better in online searches.

Putting a smile back on the faces of Apple Mac users

Posted by: Sean Brazier, Posted on: 8 October 2019 - Categories: Experts in what we do, Open, Technology, Unity without uniformity

What are the drawbacks of using an Apple Mac in our security-conscious workplace and can they be overcome? Sean Brazier, Head of Device Management, explains the challenges.

Improving Parliament's services through user research

Posted by: Jeanette Clement and Kira McPherson, Posted on: 19 September 2019 - Categories: Design, Service design, Start with user needs, User research

PDS has set up clubs around services to help users achieve their goals, and the impact is making a difference.

How I got to where I am: from pharmacist to filmmaker

Posted by: Vanda Ladeira, Posted on: 9 September 2019 - Categories: Curiosity, Filming, How I got to where I am, Technology

Vanda Ladeira has always loved solving puzzles and moving images. She's written about how she went from studying pharmacy to making films and encouraging filmmakers at Parliament.