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Focus on core work

How our culture and values helped us complete a large and challenging programme 

Office 365 team in custom t-shirts

Jane McCarthy reflects on how her team completed a complex programme with very tight timescales and how the team culture got them through a challenging piece of work (as well as lots of cake).

Building a new online catalogue for the Parliamentary Archives

Screenshot of the Parliamentary Archives homepage

We recently completed a project with the Parliamentary Archives to create a new website and we talk about the lessons we learned in this blog post.

Working on the 'get kit' service design workstream

A member of the 'get kit' group looking at the prototypes displayed on a wall

We've recently been looking to improve how our users get their software and hardware when they join Parliament. Dan Barrett and Sian Hodges have written about the last eight weeks of work, what they did, and what they learned.

Changing how we design and deliver services

Post-its on a wall

In the Digital Service, we’ve spent the past four years delivering a lot of change but we also realised that we need to re-think some aspects of how we operate. Rebecca Elton, director of service design, explains what this means for Parliament.

Understanding what our users are searching

A member of staff using the search engine on the website

Understanding how and what users search on Parliament’s website helps us continually improve the search function. We wanted to understand if there was a difference between parliamentary language and what users are searching. Data analyst, Sara Reis, shares the findings.

Things can only get beta

Screenshot of the how to submit an oral question online guide

We recently published a Guide to Procedure for MPs on the beta website. The product owner and the content designer explain how they created the guide and how the team worked together.