In the Digital Service, we’ve spent the past four years delivering a lot of change but we also realised that we need to re-think some aspects of how we operate. Rebecca Elton, director of service design, explains what this means for Parliament.
Focus on core work
Understanding how and what users search on Parliament’s website helps us continually improve the search function. We wanted to understand if there was a difference between parliamentary language and what users are searching. Data analyst, Sara Reis, shares the findings.
We recently published a Guide to Procedure for MPs on the beta website. The product owner and the content designer explain how they created the guide and how the team worked together.
In this update, we'll be talking about the work that we've done to improve the search results on parliament.uk and how we created a unified search.
Dan Cook has recently started a new role and has been working in Parliament for eight years. He's written about why he still enjoys working here.
Helen Harrison manages an MP's constituency office. Working for a new MP meant that her team were new too and she wanted to find out how they could use technology more efficiently. So she asked our user engagement team for help.
We recently blogged about creating a new guide to procedure for MPs. John Newton has written about what it was like being part of the product team from a content perspective.
We recently blogged about a new online service to petition against a hybrid bill. In this post, we’re talking about the behind the scenes systems that allows the petitions to be processed and sent to government departments.
We recently blogged about turning off the old search. We then worked on creating the global search component and this blog post is about what we did from a technical perspective and why.
Gavin Berman, one of our business partners, explains what business partners do and how it works in Parliament.