Sharing accessibility knowledge in customer-facing teams
A group of people in customer-facing roles set up a network of accessibility champions as a simple way to learn more about accessibility and share knowledge between colleagues in PDS.
Cultural values
Making films accessible with British Sign Language
The job of the PDS Film Production team is to make sure that the films we produce reach as wide an audience as possible. We were asked to look at incorporating BSL into a film tour of the Parliamentary Archives to improve accessibility for UK viewers.
Relaunching our Guiding Principles
Posted by:
Sophie Miller and Michelle Rostant-Bell, Posted on:
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Categories:
Care, Community, Health and wellbeing, Workplace Culture
The idea to relaunch the principles that guide us gave colleagues a space to be honest about the ups and downs of the pandemic and think about the expectations we put on ourselves.
Making UK Parliament websites and apps more accessible
Posted by:
Sophie Miller, Posted on:
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Categories:
Accessibility, Community, Design, Diversity and inclusion
Public sector websites and apps, including Parliament's, have a duty to make sure content is inclusive and accessible to as many people as possible. Sophie Miller describes the work that's been done to improve our digital services, challenges that had to be overcome, and why there is more to do.
Life during lockdown part 3 - colleagues share their thoughts
In our third and final piece in the series, PDS staff reflect on the challenges they have faced during the Covid-19 pandemic, what they have learned about themselves, and lifestyle changes that have helped them cope.
How I got to where I am: from archaelology to change and engagement
Posted by:
Heather Pike, Posted on:
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Categories:
Collaboration culture, Curiosity, How I got to where I am, Workplace Culture
Winner of the Mr Speaker's Inspirational Award last year, darts 'pro' Heather Pike describes her journey from studying ancient civilisations to visitor services at Windsor Castle to helping Members and Parliament become more digitally-savvy.
Life during lockdown part 2 - colleagues share their thoughts
In the second of our series, PDS staff reflect on the challenges they have faced during the Covid-19 pandemic, what they have learned about themselves, and lifestyle changes that have helped them cope.
Life during lockdown - colleagues share their thoughts
PDS staff reflect on the challenges they have faced during the Covid-19 pandemic, what they have learned about themselves, and lifestyle changes that have helped them cope.
Where next for Parliament's website content?
Posted by:
Joe Strawson, Posted on:
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Categories:
Care, Content design, Continuous iteration, Start with user needs
A lot's changed in the PDS content team recently. Head of Content Joe Strawson talks about the team's focus and strategy for the next couple of years.
User-centred design: demonstrating the value
Posted by:
Isa Kolehmainen, Posted on:
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Categories:
Collaboration culture, Curiosity, Experts in what we do, Start with user needs
One of our user researchers talks about working on an exciting yet slightly daunting opportunity, helping UK Parliament’s Participation team make smarter use of their data.