A few weeks ago, four members of our user research team took a long train ride to Neath in Wales. Their destination was the Digital Accessibility Centre (DAC) to do accessibility testing for our digital services. Here's what we learned.
Elisabeth Ward has written about the importance of editing and why using fewer words can improve your writing.
Barbara Collery, a user researcher, went to a GDS accessibility meeting which made her realise the importance of building accessible websites and services. She's written about what PDS is doing to make sure everyone can access our new website.
Holly is the Deputy Head of Public Information in the House of Commons. Holly was invited along to join a team consisting of staff from the Digital Service, our partner fluxx and other House staff from the Lords and the Commons in a two day rapid prototyping event called “Rapid Start.”