Building a new online catalogue for the Parliamentary Archives
We recently completed a project with the Parliamentary Archives to create a new website and we talk about the lessons we learned in this blog post.
Collaboration culture
Working on the 'get kit' service design workstream
We've recently been looking to improve how our users get their software and hardware when they join Parliament. Dan Barrett and Sian Hodges have written about the last eight weeks of work, what they did, and what they learned.
The digital forms project and how we dealt with change
The House of Commons recently asked staff to identify changes that could help to reduce bureaucracy. So we started a digital forms project which didn't turn out exactly as we'd planned and we've written about we dealt with change.
What we did with our team health survey results
One of our director's objectives is to have a healthy and happy team. One way we do this is with a team health survey so now that we've reviewed the results, what are we doing with them?
Our first unconference and what we got from it
Here in PDS, we’re constantly looking for new ways to solve (old) problems and to engage staff in different ways so we recently held an unconference. Caroline Auty talks about the unconference format and what we got from it.
Keeping it simple: content principles for Parliament
Information is the currency of the House of Commons and House of Lords with 37 pieces of new content published on parliament.uk every day, on average. We've created a set of content principles to maintain standards and help our editors.
Using social media for Parliament’s recruitment needs
Recruitment has never been more important at UK Parliament, as we hire people who’ll support us through exciting and challenging times ahead. Amy Mollett talks us through some recent changes we've made using social media to promote vacancies.
Say it with…a card
Following on from Dan Cook’s blog post about healthy and happy teams, we’re trialling something new in the digital portfolio team. A new way to say thank you and well done to colleagues who have gone above and beyond.
Understanding services through user needs
Understanding the needs of our users is an integral part of building a service that works for everyone. Recently we've extended those services to other teams across Parliament by helping them to learn more about their users and the impact they can have on these services.
Changing how we design and deliver services
In the Digital Service, we’ve spent the past four years delivering a lot of change but we also realised that we need to re-think some aspects of how we operate. Rebecca Elton, director of service design, explains what this means for Parliament.