Our user researchers use collaborative analysis workshops to share the findings of research with stakeholders. In this post, Steve Bromley, explains what those workshops are and why we use them.
We can help to deliver high-quality, strategic outcomes by using clear, simple processes.
We've started using pair writing as a technique for people to work together when writing content. We recently did some training on this and three of us also did some pair writing together. Here we talk about pair writing and how we found it.
Last Tuesday, the Data and Search team held our second public event at Newspeak House. At the first outing, Dan Barrett gave a talk about our work and the various problems we're trying to fix. For the second event we decided on a change of format.
Whether you're enjoying a slice of Banoffee pie, planning your next staycation, or just stroking your labradoodle, who doesn't love a portmanteau (combining the sounds of two separate words to make a new one)?
Firstly our team name doesn't tell the full story. We’re not just user researchers and designers, we’re also product managers and performance analysts. Our goal though is shared: to put user needs first.
As part of the Digital Strategy a transformation of Parliament’s technology infrastructure is underway. We're migrating services to the cloud and redesigning our network to support Parliament’s digital ambitions. Here Steve O’Connor talks about his experience of using Agile methods to bring about changes in technology.
Following a meeting between Heads of Profession last week, I felt compelled to bite the bullet. To write the blog post I've been intending to write for a long time and that's because a topic that I feel really passionately about dominated the second half of the agenda, flexible working. Specifically, smart working.
At the end of August, the development team set up a recruitment task force. The aim was to research and test ideas on how to improve recruitment at PDS. We talk about what we've done, what we've learned and what's next for the task force.
Our user research team spent a day with GDS observing how they run their user research sessions. It was an interesting opportunity to see the processes and methods used by an established research team and we learned a lot that could help the development of our own team.