Helen Harrison manages an MP's constituency office. Working for a new MP meant that her team were new too and she wanted to find out how they could use technology more efficiently. So she asked our user engagement team for help.
We’ve just finished the alpha phase of improving Parliament's online visitor information, where we did rapid prototyping and testing. Here's what we learned.
Sara and Matthieu of the data and search team went to TICTeC in Lisbon. This conference on the impact of civic technology gathered together researchers, funders, and practitioners and was rich in content. Here's a summary from Matthieu.
Steve Bromley has learned a lot by making mistakes. In this post, he explores some of the challenges teams face that prevent useful research from happening and what techniques he's used to overcome them.
George Lamb recently worked with the House of Commons Library to help them with a new product they hope to release later in the year.
Bryony Watson recently attended a two day conference called Bath Ruby. She's blogged about the community that surrounds the language and the talks by some of the big names who code using it.
This is part two of the people team’s recent alpha on members' activity. I'm a designer and I want to share how to turn research findings into real, tangible ideas.
This is part one of a series on the people team’s recent alpha on members' activity. User researcher, Marttiina Gilchrist, shares the process and practices that were used to get the team immersed in research and understanding the users.
Victoria Payne is the Head of Information Rights and Information Security in the House of Commons. She explains what her role is and what it means for Parliament.
We recently blogged about creating a new guide to procedure for MPs. John Newton has written about what it was like being part of the product team from a content perspective.