Collaboration culture

Helping others make the most of online tools

Bharti Kara, Anu Mukherjee and Victor Brezitski, 8 August 2018 — Collaboration culture, Experts in what we do, Technology

The digital collaboration team have written about what they do and how they work.

Going live with the statutory instruments service: the challenges and lessons learned

Sarah Purssell, 25 July 2018 — Collaboration culture, Continuous iteration, Experts in what we do, parliament.uk, Product Management

Sarah Purssell has written about the new statutory instruments service, the challenges of building it, and what the team learned from it.

Learning new things on home turf

Helen Harrison, 6 July 2018 — Be where people are, Collaboration culture, Curiosity, Focus on core work

Helen Harrison manages an MP's constituency office. Working for a new MP meant that her team were new too and she wanted to find out how they could use technology more efficiently. So she asked our user engagement team for help.

Improving Parliament's online visitor experience

Gemma Rogers, 22 June 2018 — Collaboration culture, Continuous iteration, parliament.uk, Product Management, Start with user needs

We’ve just finished the alpha phase of improving Parliament's online visitor information, where we did rapid prototyping and testing. Here's what we learned.

The impact of civic technology - thoughts from TICTeC

Matthieu Bosquet, 6 June 2018 — Be where people are, Collaboration culture, Data, Experts in what we do

Sara and Matthieu of the data and search team went to TICTeC in Lisbon. This conference on the impact of civic technology gathered together researchers, funders, and practitioners and was rich in content. Here's a summary from Matthieu.

Are you ready for user research?

Steve Bromley, 14 May 2018 — Collaboration culture, Continuous iteration, Start with user needs, User research

Steve Bromley has learned a lot by making mistakes. In this post, he explores some of the challenges teams face that prevent useful research from happening and what techniques he's used to overcome them.

Working with the Commons Library to develop a new tool

George Lamb, 4 May 2018 — Collaboration culture, Continuous iteration, Experts in what we do, Start with user needs, User research

George Lamb recently worked with the House of Commons Library to help them with a new product they hope to release later in the year.

Bath Ruby: immersing ourselves in the world of Ruby

Bryony Watson, 30 April 2018 — Be where people are, Collaboration culture, Community, Experts in what we do

Bryony Watson recently attended a two day conference called Bath Ruby. She's blogged about the community that surrounds the language and the talks by some of the big names who code using it.

Members' activity alpha: the design part

Victor Hwang, 20 April 2018 — Collaboration culture, Continuous iteration, Curiosity, Design

This is part two of the people team’s recent alpha on members' activity. I'm a designer and I want to share how to turn research findings into real, tangible ideas.

Members' activity alpha: the research part

Marttiina Gilchrist, 18 April 2018 — Collaboration culture, Continuous iteration, Start with user needs, User research

This is part one of a series on the people team’s recent alpha on members' activity. User researcher, Marttiina Gilchrist, shares the process and practices that were used to get the team immersed in research and understanding the users.