Content Designer Hugh Griffith explains how creating great user experiences online can improve our rankings in search results, and why this matters.
Start with user needs
A lot's changed in the PDS content team recently. Head of Content Joe Strawson talks about the team's focus and strategy for the next couple of years.
One of our user researchers talks about working on an exciting yet slightly daunting opportunity, helping UK Parliament’s Participation team make smarter use of their data.
Parliament Live attracts millions of viewers who want to watch parliamentary debates and committee meetings as they happen. So why are we changing something that's working well?
How should we define success? The performance analyst team in PDS has been working on a way to help teams measure performance of Parliament's websites.
We wanted to find out what is happening in the world of search, so a PDS product manager and performance analyst went to Brighton to see how we could use the latest tools to perform better in online searches.
PDS has set up clubs around services to help users achieve their goals, and the impact is making a difference.
Molly Watt and Chris Bush from Sigma came to PDS to talk about the benefits of designing inclusive services and bust a few myths about accessibility and disabilities.
Franny Gant writes about bringing everyone together for user research for a recent project and why it's important to have the right people in the room.
We try to invest in a strong culture and values but, like most things that are worthwhile, this takes effort. Our head of content shares six things that have helped the content team be collaborative and overcome problems together.