We recently completed an intranet discovery project. A team of people from PDS worked together to understand the user needs of the Parliamentary intranet.
During the general election campaign, Parliament's strategy is to encourage young voters to engage in politics. We've done some work on social media and the website to support this ambition so here's what we've done so far.
Over the last few weeks we’ve been looking at the Committees pages using Google Analytics data. We wanted to understand how users interacted with these pages and measure performance so that we can make improvements.
Here's what we've learned about our users, general elections and working with teams across Parliament.
It's been three months since we've had a Blog Editor at PDS. Last month we did a review of how the first three months have gone so here's what we found.
It's month three of our commitment to using words to talk about our numbers. March was a busy month and brought with it some social media successes we'd like to share.
PDS is working on a new website and we're starting with MPs’ pages. What better place to start than analysing data for the existing website? So the Analytics Team did exactly that.
A monthly update from the PDS content team about what's going on with the blogs, social media, and website analytics.
Here at PDS, we start with user needs and this means putting our users first. We're currently working on prototype pages for the new parliament.uk website. Part of this involves discovery work about the browsers people are using to access the website and complete their task. Here's what we've found.
Firstly our team name doesn't tell the full story. We’re not just user researchers and designers, we’re also product managers and performance analysts. Our goal though is shared: to put user needs first.