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What user research told us about oral questions

Graphic of oral questions process

MPs can submit questions to the Table Office electronically but the current system has many issues. One of the projects that PDS is currently working on is to improve this submission system. We developed a new interface for submitting questions, to help give MPs feedback about their questions and help them prepare before they ask their question.

Browsers the new website will support

Posted by: , Posted on: - Categories: Analytics, Be where people are, Continuous iteration,
Graph of iOS adoption

Here at PDS, we start with user needs and this means putting our users first. We're currently working on prototype pages for the new website. Part of this involves discovery work about the browsers people are using to access the website and complete their task. Here's what we've found.

A new website for Parliament - first public steps

Posted by: , Posted on: - Categories: Focus on core work,, Start with user needs, User research
An illustration of the Parliamentary web estate

In early spring we’ll be releasing the first part of our new website. This first public step brings together a lot of effort and coordination. I’d like to outline the activities and thinking that have got us this far and what to expect from a new website for Parliament.