Service desk analyst Abigail Prempeh-Brown has worked in exciting and varied roles throughout her career. Find out how the service desk fixes problems for Parliament’s people, and how Abigail’s background as a librarian and mental health support worker helps her provide excellent customer service.
Team health has become Dan Cook's passion in the past few years. In this post, he talks about how happy and healthy teams deliver at the peak of their capacity and capabilities and how they can be incredible things to be a part of.
Dan Cook has recently started a new role and has been working in Parliament for eight years. He's written about why he still enjoys working here.
John Newton from the content team is a big fan of flexible working and he's written about how he juggles work with looking after his daughter.
We've been running this blog for a while now and we think it's time we found out what our readers think of it. So we're doing some research.
We're celebrating Sign Language Week with some BSL parliamentary signs, thanks to Elisabeth Ward who's learning BSL for her 10% time.
Today (8 March) is International Women's Day. It celebrates the social, economic, cultural and political achievements of women. In honour of this, we spoke to women across PDS about their careers, the barriers they've faced, and the women they look up to.
Elisabeth Ward has been learning BSL for her 10% time. We've recorded a video of her telling us more about it, using BSL of course.
Caroline Braibant works in the content team and is using her 10% time to mentor a young refugee. She writes about how this helps with her work and what she's learned from using her 10% time.
A few weeks ago, four members of our user research team took a long train ride to Neath in Wales. Their destination was the Digital Accessibility Centre (DAC) to do accessibility testing for our digital services. Here's what we learned.