Transforming IT support in Parliament

We're working to improve the service for resolving IT issues in Parliament, focusing on the end-to-end journey from raising an IT issue when it first appears to getting it solved.
We're working to improve the service for resolving IT issues in Parliament, focusing on the end-to-end journey from raising an IT issue when it first appears to getting it solved.
Parliament’s previous digital strategy ran from 2016‒2021 and focused on a set of aspirations and principles that underpinned an ambition to provide excellent digital services to a modern Parliament. During a challenging time, our digital service responded robustly to cyber-attacks and …
It's an exciting time to join PDS. Despite Covid-19, we are hiring and onboarding new team members. Here are some tips on what applicants can expect in video interviews.
PDS Managing Director Tracey Jessup explains why it's a really exciting time to be part of digital in PDS and highlights some of the changes taking place
After successfully developing a remote voting system for the House of Commons, PDS turned attention to the House of Lords. Senior project manager Iain MacKinnon tells us how a new platform that does more than count votes came to life in 5 short weeks.
PDS is working hard to help MPs and their constituency offices cope with the disruption and changes brought about by the coronavirus COVID-19 pandemic. Our head of local engagement reveals how his team is coping with its biggest ever challenge.
Two reporters from our colleagues at Hansard offer a glimpse of what it is like to report on parliamentary business in a virtual world because of the coronavirus pandemic.
On Tuesday 12 May, history was made with the first ever remote division (vote) in the House of Commons. How does remote voting work, what were the challenges, and what’s next? PDS Director of Software Engineering tells the story.
By forming a ‘CrossGov Digital Business Partner’ group, a PDS team hopes to build a sustainable support network, share success stories and navigate difficult terrain that comes with the job.
In a companion piece to our blog post about Apple Macs, Craig Birtles explains how Windows devices are being updated more frequently to keep them safe and performing at their best.