Over the last few weeks we’ve been looking at the Committees pages using Google Analytics data. We wanted to understand how users interacted with these pages and measure performance so that we can make improvements.
User needs are mentioned a lot in PDS. In this post, I explain my understanding of user needs, what starting with user needs means, and how PDS does this.
You do a project, make mistakes, find some solutions, and then forget about them. It’s a depressing thought, and has too often been true of IT projects and initiatives. Alan Bedford talks about what PDS has done to make sure we don't keep making the same mistakes.
Barbara Collery, a user researcher, went to a GDS accessibility meeting which made her realise the importance of building accessible websites and services. She's written about what PDS is doing to make sure everyone can access our new website.
The user research team talk about how their findings helped shape the new Members section of the beta Parliament website.
Whether you're enjoying a slice of Banoffee pie, planning your next staycation, or just stroking your labradoodle, who doesn't love a portmanteau (combining the sounds of two separate words to make a new one)?
Here at PDS, we start with user needs and this means putting our users first. We're currently working on prototype pages for the new parliament.uk website. Part of this involves discovery work about the browsers people are using to access the website and complete their task. Here's what we've found.
The other day I said that our new year's resolution was to talk to you in words about our numbers. In fact, we want to do more than that. We're playing with different ways of sharing, and monitoring what works (and what doesn't).
As part of the Digital Strategy a transformation of Parliament’s technology infrastructure is underway. We're migrating services to the cloud and redesigning our network to support Parliament’s digital ambitions. Here Steve O’Connor talks about his experience of using Agile methods to bring about changes in technology.
Looking at numbers in isolation rarely tells much of a story. So, from now on it's our resolution to talk to you in words about our numbers.