Franny Gant writes about bringing everyone together for user research for a recent project and why it's important to have the right people in the room.
Franny is a user researcher at PDS.
Franny Gant is a user researcher in PDS but she wasn’t always one. She's done loads of jobs from being a carpenter to working at Mumsnet so she's written about how she got to where she is.
The Parliamentary Archives stores more than four million records and are the oldest Parliamentary archive in the world. They recently started working on a transformation project and are planning on building a new website, which is where we come in.