Service desk analyst Abigail Prempeh-Brown has worked in exciting and varied roles throughout her career. Find out how the service desk fixes problems for Parliament’s people, and how Abigail’s background as a librarian and mental health support worker helps her provide excellent customer service.
This is the (late) first of a series of week notes from the Parliament’s website alpha team. This week we took a step back from creating prototypes and ran a one-week research sprints.
This week we held the first gathering of Parliament’s Digital Portfolio board. This is a group of senior leaders from across Parliament who are charged with ensuring that we deliver Parliament’s digital portfolio.
Today the Parliamentary Digital Service is hosting a recruitment open day focusing on the current and future vacancies in our Development and Portfolio teams.
I haven't written a blog post before - but here goes. I'm Jodie, I'm 15 years old and I come from Dorset. I was lucky enough to have the opportunity to complete my week of work experience with the Parliamentary Digital Service.
We have spent the past eight weeks researching our website users’ needs and their level of political engagement as part of a discovery phase using different research methods: face-to-face interviews, phone interviews, pop-up research, and an online survey.
We are recruiting! Come along to our Open Day on Thursday 12 May 2016 between 4:00 pm and 7:00 pm to find out more.
Holly is the Deputy Head of Public Information in the House of Commons. Holly was invited along to join a team consisting of staff from the Digital Service, our partner fluxx and other House staff from the Lords and the Commons in a two day rapid prototyping event called “Rapid Start.”
Last week we reached the 3rd week of our incubation period. Our team (Rebecca, Noel, Ganesh, Giuseppe, Jack, Lino and Jocelyn), some business representatives (Ed, Holly and Matt) and our friends from fluxx have been working hard on our two prototypes ‘Jargon Buster’ and ‘Interact’.
I’m looking for people to join our digital development team and help us build exceptional digital services that place Parliament at the forefront of digital democracy the world over.
The first two sprints of discovery for a new parliament.uk website have been extremely busy and very fruitful!