Portrait of Steve Bromley

Steve Bromley

Steve is the lead user researcher at PDS.

Beyond ‘start with user needs’

Graphic showing how technology, the business and users fits together

“Start with user needs” is a phrase we hear a lot. Steve Bromley has blogged previously about what it means and everyone agrees that it sounds like the sort of thing we should be doing. In this post he shares his thoughts about what happens after ‘starting with user needs’.