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Continuous iteration

Improving Parliament's Find Your MP service

Posted by: , Posted on: - Categories: Continuous iteration, Digital strategy

One of the top tasks for people using Parliament's website is finding out who their MP is. A recent report by the Hansard Society found that only 22% of people questioned could correctly name their MP, so a simple service to help give people a way to find out about their member of Parliament is useful and necessary.

What do we know about the users of www.parliament.uk?

Posted by: , Posted on: - Categories: Continuous iteration, Start with user needs

We collect both quantitative (Google analytics) and qualitative (user survey) data on a regular basis about and from users of the Parliament website. This helps inform our plans and ideas so that we can develop information and services in line with user needs.