Service desk analyst Abigail Prempeh-Brown has worked in exciting and varied roles throughout her career. Find out how the service desk fixes problems for Parliament’s people, and how Abigail’s background as a librarian and mental health support worker helps her provide excellent customer service.
Phew! Busy busy for the website alpha team building and learning.
Matthew Bwye Lera, an 18 year old student spent 3 weeks on work experience at PDS. He talks about what he learnt during his time in Parliament.
At the moment, it isn't easy to find information on a subject, a topic or an issue on the parliament website. We decided to tackle two key aspects of parliament and user needs: Members of Parliament and subjects, topics and issues that people care about.
It’s been again a busy week for all!
Well, this is the first time I’ve written a blog post so I hope you like it! I’m Matthew Bwye Lera, a Spanish guy who has come to do some work experience here.
This week we've been focusing on Statutory Instruments (SIs). We've had several explanatory sessions with colleagues from across both houses so we've created a prototype.
This week has been focused around the end of sprint 4, and the accompanying show and tell (with our highest turnout yet), and the planning of sprint 5, which we’ve decided will be on statutory instruments.
To everyone reading this I am Alexander Fedotov and I am 15 years old, from Fleet, Hampshire. This week I’ve been working with the Website Alpha team and I have greatly enjoyed it!
This week we have been testing and iterating on our HTML prototype focusing on members and issues. We have also expanded our data prototype, incorporating data on committees.
This week we’ve all been working on getting ready for the mid-week show and tell and planning the fourth sprint. There was also good news as Berenice has joined the team as a Programme and Project Officer.