6-minute read This week we’ve launched a refreshed version of the e-petitions website. What is the e-petitions website and why does it matter? It feels incredible to say but the e-petitions website has been around in some form for 20 …
Understanding how and what users search on Parliament’s website helps us continually improve the search function. We wanted to understand if there was a difference between parliamentary language and what users are searching. Data analyst, Sara Reis, shares the findings.
Online content manager, Rosie Barber, has written about improving a previously overlooked section on parliament.uk.
Helen Thomas and Lorna Kennedy both recently completed their studies and they both worked in PDS while they were studying. In this blog post, they talk about the challenges and how studying while working was more rewarding than they imagined.
Steve Bromley talks about the mantra ‘user research is a team sport’ and its misconceptions. In this post, he explains what it means for user researchers in PDS.
Caroline Auty attended the recent ANZPIT forum in Australia, which is an annual gathering of parliamentary IT people, and she's blogged about the best bits.
Kat Cimetta is the social media editor for UK Parliament's channels and she's written about joining forces with Parliament’s curators, collection managers, and archivists to get involved in the global hashtag campaign #AskACurator.
Marttiina Gilchrist talks about what to do with research when work or projects get paused and how not to lose momentum.
Service desk analyst Abigail Prempeh-Brown has worked in various roles. Find out how the service desk fixes problems and how Abigail’s background as a librarian and mental health support worker helps her provide excellent customer service.
Amy Mollett, UK Parliament's Senior Social Media Strategist, explains how a change of approach to Instagram content is bringing out our creativity and increasing interest in our feed.
When the content team was created a couple of years ago, we blogged about who we are and what we do. We've since made a video about our work using the minimum viable film studio - a mobile phone. Louise Duffy describes the filming process and the lessons she's learnt.