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Abigail Prempeh-Brown

Abigail Prempeh-Brown is a Service Desk Analyst at PDS.

Solving problems with Parliament’s Digital Support Desk

Abigail answers a call from a user

Service desk analyst Abigail Prempeh-Brown has worked in various roles. Find out how the service desk fixes problems and how Abigail’s background as a librarian and mental health support worker helps her provide excellent customer service.