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Marttiina Gilchrist

Marttiina was a user researcher at PDS.

Members' activity alpha: the research part

A research session with post-its and notes on an MP's page

This is part one of a series on the people team’s recent alpha on members' activity. User researcher, Marttiina Gilchrist, shares the process and practices that were used to get the team immersed in research and understanding the users.

Back in the GDPR: user researchers won't break the law

User research session with observers sitting round a TV screen

The General Data Protection Regulation (GDPR) is a new EU regulation which strengthens people’s rights to understand and control how information about them is used. The user research team has been busy preparing for it.