Strategy in action: digital capability

Members and staff have the skills and expertise to use technology effectively

This means

  • building digital capability, which empowers Parliament to achieve its digital ambitions

Strategy in action

Building capability

Comprehensive training and development is being provided to staff and Members of both Houses.

Which means:

  • support calls are reduced
  • staff and members are aware of what opportunities technology offers them in their roles
  • digital skills are mainstream and central for many staff

New website

Parliament is gradually transitioning to a completely new website and a more sustainable website platform. We launched our first public beta pages for the new website on 27 March 2017 and will add many more services and features.

Which means:

  • we'll be in a position to decommission the current site in 2018
  • a fully responsive (mobile) and searchable website
  • there will be clear and agreed standards for online publishing
  • our website will meet AA guidelines

Agile ways of working

We're using new methods that encourage agile practice and culture. We want to use agile methodologies in as many projects as possible.

Which means:

  • we're more flexible
  • we can react to changing needs
  • we'll see earlier results from Parliament’s investment in digital transformation

User research, design and content

We have new user research, design, service design and digital content teams working collaboratively across Parliament to put user needs at the centre of our digital products. We design, test and iterate digital services based on user research, data and analytics. We're launching a new, modern brand identity for Parliament in 2017.

Which means:

  • we can make more informed design decisions
  • services we create are based on data, research and feedback gathered from users
  • we're improving the consistency and quality of our content
  • Parliamentary content is more accessible

Business systems integration

Integration between different Parliamentary business systems.

Which means:

  • there's a measurable improvement in the quality of internal data produced
  • less duplication of effort
  • we can reuse existing data for multiple applications
  • better use of new technologies
  • data can be used for information reporting

Information reporting

Using corporate information means we can monitor our projects and programmes and how efficient we are in general.

Which means:

  • more real-time information is available
  • management are able to make effective decisions
  • we can measure how we're doing on our journey through digital transformation
  • we can prove that we're delivering results

Office 365

We’re making Office 365 and its suite of tools including Outlook 365, SharePoint and OneDrive available to all parliamentary users. We're providing engagement and training in how to make the most of these tools.

Which means:

  • we're reducing storage costs
  • improving capability for sharing information
  • improving the ability for employees to work in a smarter and more collaborative way

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