Building a business analyst community in PDS
Sian Hodges is a business analyst and she's written about her career, what you need to be an analyst, and why you might want to become one.
Unity without uniformity
Back in the GDPR: user researchers won't break the law
The General Data Protection Regulation (GDPR) is a new EU regulation which strengthens people’s rights to understand and control how information about them is used. The user research team has been busy preparing for it.
Beyond usability testing – picking the right research method
When people think about user research, their image is often of our research lab. Steve Bromley explores the attraction to usability testing in a lab, but also explaind how we decide on the research method used.
What business partners in Parliament do
Gavin Berman, one of our business partners, explains what business partners do and how it works in Parliament.
Our user engagement team – what do they actually do?
The user engagement team is one of the largest in PDS. Despite being so many, there's probably a lot of people who don’t actually know who we are or what we do. That's what this blog post is for.
How many times did that happen? Why we don’t answer that question
When presenting findings from usability testing, we often get asked ‘how many people had that issue’. In this post, Steve Bromley explains why we don’t answer that question.
Accessing semantic data with OData web interface
We recently launched a web interface to help applications access and query our semantic data in a triple store. Jianhan Zhu talks about what this means for our data.
Switching off our old search service
On the 6 September last year, we turned on a new search service for parliament.uk. On the 19 January we'll switch off the ‘old service’ for all our users and we'll be fully decommissioning the service by the end of January.
Links on our beta website
We recently did some research into links to other websites on beta.parliament.uk. Colin Pattinson shares some of the insights we found.
Why user researchers work in multidisciplinary teams
The user research team are a busy bunch so how do they decide where to focus their time? Steve Bromley explains what these teams look like in Parliament and why user researchers support them.