When people think about user research, their image is often of our research lab. Steve Bromley explores the attraction to usability testing in a lab, but also explaind how we decide on the research method used.
Gavin Berman, one of our business partners, explains what business partners do and how it works in Parliament.
The user engagement team is one of the largest in PDS. Despite being so many, there's probably a lot of people who don’t actually know who we are or what we do. That's what this blog post is for.
When presenting findings from usability testing, we often get asked ‘how many people had that issue’. In this post, Steve Bromley explains why we don’t answer that question.
We recently launched a web interface to help applications access and query our semantic data in a triple store. Jianhan Zhu talks about what this means for our data.
On the 6 September last year, we turned on a new search service for parliament.uk. On the 19 January we'll switch off the ‘old service’ for all our users and we'll be fully decommissioning the service by the end of January.
We recently did some research into links to other websites on beta.parliament.uk. Colin Pattinson shares some of the insights we found.
The user research team are a busy bunch so how do they decide where to focus their time? Steve Bromley explains what these teams look like in Parliament and why user researchers support them.
We’ve blogged before about language and gender. We’ve found that removing masculine words and gender coding from job adverts has a huge effect on applications from women. This got us thinking, how gendered is the PDS blog?
Gemma Rogers has blogged about why making videos isn't always a good idea and what you can do to make your videos better.