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Understanding what our users are searching

A member of staff using the search engine on the website

Understanding how and what users search on Parliament’s website helps us continually improve the search function. We wanted to understand if there was a difference between parliamentary language and what users are searching. Data analyst, Sara Reis, shares the findings.

Listening to what our users tell us

A screenshot of the feedback form on the beta website

Since we made beta.parliament.uk publicly available, we’ve been asking users to give us feedback from a banner which is on every page. Gemma Rogers shares some of the feedback we’ve had and what we do with the information.