The General Data Protection Regulation (GDPR) is a new EU regulation which strengthens people’s rights to understand and control how information about them is used. The user research team has been busy preparing for it.
Experts in what we do
Victoria Payne is the Head of Information Rights and Information Security in the House of Commons. She explains what her role is and what it means for Parliament.
We set ourselves five goals before the release of an online petitioning service. Now that the petitioning deadline has passed, Lopa Vadgama looks at how the service is doing.
We recently blogged about a new online service to petition against a hybrid bill. In this post, we’re talking about the behind the scenes systems that allows the petitions to be processed and sent to government departments.
The user engagement team is one of the largest in PDS. Despite being so many, there's probably a lot of people who don’t actually know who we are or what we do. That's what this blog post is for.
When presenting findings from usability testing, we often get asked ‘how many people had that issue’. In this post, Steve Bromley explains why we don’t answer that question.
Hansard are currently recruiting for Parliamentary reporters. In this post, they talk about the skills reporters need and how to apply for the job.
Our Editor-in-Chief shares the editorial direction work of the content team for the year to come. As with all our strategic content work, these plans will be iterated and developed as the new website progresses.
Mat Noe works with people data. He talks about what happened to this data during this year's general election and what we learnt from it.
Content is king. But what does that mean? And what is surface content? Elisabeth Ward explains how to create quality content.