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Experts in what we do

Keeping it simple: content principles for Parliament

A poster that says 'The content team promotes plain English'

Information is the currency of the House of Commons and House of Lords with 37 pieces of new content published on parliament.uk every day, on average. We've created a set of content principles to maintain standards and help our editors.

Solving problems with Parliament’s Digital Support Desk

Posted by: , Posted on: - Categories: Care, Experts in what we do, Start with user needs
Abigail answers a call from a user

Service desk analyst Abigail Prempeh-Brown has worked in various roles. Find out how the service desk fixes problems and how Abigail’s background as a librarian and mental health support worker helps her provide excellent customer service.