The House of Commons recently asked staff to identify changes that could help to reduce bureaucracy. So we started a digital forms project which didn't turn out exactly as we'd planned and we've written about we dealt with change.
Experts in what we do
We try to invest in a strong culture and values but, like most things that are worthwhile, this takes effort. Our head of content shares six things that have helped the content team be collaborative and overcome problems together.
Sean Brazier blogs about the changes in technology from desktops to devices, what that means for his team and those using the kit they provide.
Information is the currency of the House of Commons and House of Lords with 37 pieces of new content published on parliament.uk every day, on average. We've created a set of content principles to maintain standards and help our editors.
Kieran Dunlop is a SharePoint Analyst in PDS. He doesn't have an IT background so you might wonder how he got here. He's written this blog post to explain how someone with a music degree ends up working in IT.
The UK Parliament YouTube channel recently reached the milestone of 100,000 subscribers. This means we're now the proud owners of a Silver Creator Award but what does that mean for the channel? Matt Instone talks us through the new YouTube strategy.
Steve Bromley talks about the mantra ‘user research is a team sport’ and its misconceptions. In this post, he explains what it means for user researchers in PDS.
Caroline Auty attended the recent ANZPIT forum in Australia, which is an annual gathering of parliamentary IT people, and she's blogged about the best bits.
Kat Cimetta is the social media editor for UK Parliament's channels and she's written about joining forces with Parliament’s curators, collection managers, and archivists to get involved in the global hashtag campaign #AskACurator.
Service desk analyst Abigail Prempeh-Brown has worked in various roles. Find out how the service desk fixes problems and how Abigail’s background as a librarian and mental health support worker helps her provide excellent customer service.