Back in March, I was part of the House of Lords contingent at the Rapid Start event. The key theme was ‘Unlocking democracy for all’ and, in a small but significant way, our prototype delivered that aim by making it as easy for anyone to follow statutory instruments (Parliament considers around 1,000 per year) as for bills (around 20 per year).
For our first sprint we had a goal to produce a working in-browser prototype. It made sense to follow on from some of our work in the Fluxx rapid start incubation.
Holly is the Deputy Head of Public Information in the House of Commons. Holly was invited along to join a team consisting of staff from the Digital Service, our partner fluxx and other House staff from the Lords and the Commons in a two day rapid prototyping event called “Rapid Start.”
Last week we reached the 3rd week of our incubation period. Our team (Rebecca, Noel, Ganesh, Giuseppe, Jack, Lino and Jocelyn), some business representatives (Ed, Holly and Matt) and our friends from fluxx have been working hard on our two prototypes ‘Jargon Buster’ and ‘Interact’.
After a really busy few days of creating ideas around “Unlocking digital democracy for all”, we're working on providing definitions to complicated words and phrases on our website (Jargon Buster) and supporting the public in connecting them to take some action with Parliament.
Last week, we ran a rapid prototyping event with a company called Fluxx based in Farringdon. A small group of people from across Parliament - the Digital Service, the House of Commons and the House of Lords - gathered at the Fluxx offices, to think about ideas related to 'Unlocking Democracy for All'.
One of the top tasks for people using Parliament's website is finding out who their MP is. A recent report by the Hansard Society found that only 22% of people questioned could correctly name their MP, so a simple service to help give people a way to find out about their member of Parliament is useful and necessary.
Following on from my post yesterday about user data, and thanks to a timely suggestion from Roo Reynolds at GDS, here's some more data to try and better understand how people are accessing the parliament website.
We collect both quantitative (Google analytics) and qualitative (user survey) data on a regular basis about and from users of the Parliament website. This helps inform our plans and ideas so that we can develop information and services in line with user needs.