Steve Bromley has written about who our website is for and why it's important to be realistic about who our audiences are.
We’ve just finished the alpha phase of improving Parliament's online visitor information, where we did rapid prototyping and testing. Here's what we learned.
We've been running this blog for a while now and we think it's time we found out what our readers think of it. So we're doing some research.
Steve Bromley has learned a lot by making mistakes. In this post, he explores some of the challenges teams face that prevent useful research from happening and what techniques he's used to overcome them.
The new website team have been busy creating a modern new website for UK Parliament but a big question remained unanswered. Are we reaching out and engaging with Parliament’s audience?
George Lamb recently worked with the House of Commons Library to help them with a new product they hope to release later in the year.
Colin Pattinson is a product manager who's been writing regular updates about the work of his team. He talks about why he does this, what he's learned, and how he's improved them.
This is part two of the people team’s recent alpha on members' activity. I'm a designer and I want to share how to turn research findings into real, tangible ideas.
This is part one of a series on the people team’s recent alpha on members' activity. User researcher, Marttiina Gilchrist, shares the process and practices that were used to get the team immersed in research and understanding the users.
Sara Reis has been a data analyst in the data and search team for eight months. She's blogged about her job, what she's learned and what she enjoys about it.