Steve Bromley has learned a lot by making mistakes. In this post, he explores some of the challenges teams face that prevent useful research from happening and what techniques he's used to overcome them.
The new website team have been busy creating a modern new website for UK Parliament but a big question remained unanswered. Are we reaching out and engaging with Parliament’s audience?
George Lamb recently worked with the House of Commons Library to help them with a new product they hope to release later in the year.
Colin Pattinson is a product manager who's been writing regular updates about the work of his team. He talks about why he does this, what he's learned, and how he's improved them.
This is part two of the people team’s recent alpha on members' activity. I'm a designer and I want to share how to turn research findings into real, tangible ideas.
This is part one of a series on the people team’s recent alpha on members' activity. User researcher, Marttiina Gilchrist, shares the process and practices that were used to get the team immersed in research and understanding the users.
Sara Reis has been a data analyst in the data and search team for eight months. She's blogged about her job, what she's learned and what she enjoys about it.
We set ourselves five goals before the release of an online petitioning service. Now that the petitioning deadline has passed, Lopa Vadgama looks at how the service is doing.
When people think about user research, their image is often of our research lab. Steve Bromley explores the attraction to usability testing in a lab, but also explaind how we decide on the research method used.
We recently blogged about turning off the old search. We then worked on creating the global search component and this blog post is about what we did from a technical perspective and why.