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Collaboration culture

How our culture and values helped us complete a large and challenging programme 

Posted by: , Posted on: - Categories: Care, Collaboration culture, Experts in what we do, Focus on core work
Office 365 team in custom t-shirts

Jane McCarthy reflects on how her team completed a complex programme with very tight timescales and how the team culture got them through a challenging piece of work (as well as lots of cake).

Working on the 'get kit' service design workstream

A member of the 'get kit' group looking at the prototypes displayed on a wall

We've recently been looking to improve how our users get their software and hardware when they join Parliament. Dan Barrett and Sian Hodges have written about the last eight weeks of work, what they did, and what they learned.

Keeping it simple: content principles for Parliament

A poster that says 'The content team promotes plain English'

Information is the currency of the House of Commons and House of Lords with 37 pieces of new content published on parliament.uk every day, on average. We've created a set of content principles to maintain standards and help our editors.

Using social media for Parliament’s recruitment needs

Posted by: , Posted on: - Categories: Collaboration culture, Community, Social Media, Unity without uniformity
Two people looking at LinkedIn on a mobile

Recruitment has never been more important at UK Parliament, as we hire people who’ll support us through exciting and challenging times ahead. Amy Mollett talks us through some recent changes we've made using social media to promote vacancies.

Understanding services through user needs  

Posted by: , Posted on: - Categories: Collaboration culture, Community, Service design, Start with user needs, User research
Stickers showing the words 'end to end service mapping'

Understanding the needs of our users is an integral part of building a service that works for everyone. Recently we've extended those services to other teams across Parliament by helping them to learn more about their users and the impact they can have on these services.