We've recently been looking to improve how our users get their software and hardware when they join Parliament. Dan Barrett and Sian Hodges have written about the last eight weeks of work, what they did, and what they learned.
The House of Commons recently asked staff to identify changes that could help to reduce bureaucracy. So we started a digital forms project which didn't turn out exactly as we'd planned and we've written about we dealt with change.
One of our director's objectives is to have a healthy and happy team. One way we do this is with a team health survey so now that we've reviewed the results, what are we doing with them?
Here in PDS, we’re constantly looking for new ways to solve (old) problems and to engage staff in different ways so we recently held an unconference. Caroline Auty talks about the unconference format and what we got from it.
Information is the currency of the House of Commons and House of Lords with 37 pieces of new content published on parliament.uk every day, on average. We've created a set of content principles to maintain standards and help our editors.
Recruitment has never been more important at UK Parliament, as we hire people who’ll support us through exciting and challenging times ahead. Amy Mollett talks us through some recent changes we've made using social media to promote vacancies.
Following on from Dan Cook’s blog post about healthy and happy teams, we’re trialling something new in the digital portfolio team. A new way to say thank you and well done to colleagues who have gone above and beyond.
Understanding the needs of our users is an integral part of building a service that works for everyone. Recently we've extended those services to other teams across Parliament by helping them to learn more about their users and the impact they can have on these services.
In the Digital Service, we’ve spent the past four years delivering a lot of change but we also realised that we need to re-think some aspects of how we operate. Rebecca Elton, director of service design, explains what this means for Parliament.
Online content manager, Rosie Barber, has written about improving a previously overlooked section on parliament.uk.