Be where people are

Guerrilla research techniques for Parliament

Henry Lau, 22 November 2016 — Be where people are, Start with user needs, User research

Henry Lau explains how we used guerilla user research to find out what information the public need when contacting an MP/Lord.

Rapid user feedback – Experiences in Portcullis House

Edward White, 15 June 2016 — Be where people are, Collaboration culture, parliament.uk, User research

In the different areas I’ve worked - I’m from the Commons Library, but have spent some time in the Commons Committee Office – we’ve never excelled at getting good, quick feedback from Members or their staff.

Issues prototype

Jack Craig, 26 May 2016 — Be where people are, Continuous iteration, parliament.uk, Start with user needs

For our first sprint we had a goal to produce a working in-browser prototype. It made sense to follow on from some of our work in the Fluxx rapid start incubation.