Be where people are

What user research told us about oral questions

Graphic of oral questions process

MPs can submit questions to the Table Office electronically but the current system has many issues. One of the projects that PDS is currently working on is to improve this submission system. We developed a new interface for submitting questions, to help give MPs feedback about their questions and help them prepare before they ask their question.

Browsers the new website will support

Graph of iOS adoption

Here at PDS, we start with user needs and this means putting our users first. We're currently working on prototype pages for the new parliament.uk website. Part of this involves discovery work about the browsers people are using to access the website and complete their task. Here's what we've found.