Be where people are
PDS is aware that the 650 MP constituency offices around the country don't often get the tech support they need from us. To help staff make the most of the services on offer, we've decided to create a local engagement team. Daniel Crutchfield explains what to expect from this new team.
This is a regular event that brings together consumers and producers of open data services. The data and search team were there and they've blogged about the event and why open data should be a dialogue, not a broadcast.
The content team is responsible for managing @UKParliament's presence on social media and recently we went to Social Media Week London. We've blogged about some of the lessons we learned and what new things we want to try.
Here at PDS we like to be the first to try new things. We did our first ever Instagram story at the State Opening of Parliament this year. Here's how it went.
We're lucky at PDS to have an engaged blog audience that regularly pops by to find out what we're working on. But we know that in recent years conversations have drifted away from blog comments and onto social platforms.
We recently wrote about the Parliamentary Archives and the work they're doing to be more accessible to the public. In this post, we're talking about how they're helping to preserve Parliament on social media.
User needs are mentioned a lot in PDS. In this post, I explain my understanding of user needs, what starting with user needs means, and how PDS does this.
Associate Content Designer Sharan Dhaliwal writes that video is a great way to engage with users on social media, but explains why you should only do it if you can do it well.
Last month, the Content Team finally ran its first SEO training. I say finally as it took about 2 months and many rounds of revisions to get it to this first version. Here's our 'journey' (in reality TV show speak) of why and how we created this workshop.
MPs can submit questions to the Table Office electronically but the current system has many issues. One of the projects that PDS is currently working on is to improve this submission system. We developed a new interface for submitting questions, to help give MPs feedback about their questions and help them prepare before they ask their question.
