Skip to main content

Be where people are

Helping our users outside of Westminster

Posted by: , Posted on: - Categories: Be where people are, Confidence, Recruitment, Start with user needs, Technology
Map of Stockbridge

PDS is aware that the 650 MP constituency offices around the country don't often get the tech support they need from us. To help staff make the most of the services on offer, we've decided to create a local engagement team. Daniel Crutchfield explains what to expect from this new team.

3 lessons for @UKParliament from Social Media Week

Posted by: , and , Posted on: - Categories: Be where people are, Continuous iteration, Curiosity, Social Media
Social Media Week pass on a laptop

The content team is responsible for managing @UKParliament's presence on social media and recently we went to Social Media Week London. We've blogged about some of the lessons we learned and what new things we want to try.

What user research told us about oral questions

Graphic of oral questions process

MPs can submit questions to the Table Office electronically but the current system has many issues. One of the projects that PDS is currently working on is to improve this submission system. We developed a new interface for submitting questions, to help give MPs feedback about their questions and help them prepare before they ask their question.