The UK Parliament YouTube channel recently reached the milestone of 100,000 subscribers. This means we're now the proud owners of a Silver Creator Award but what does that mean for the channel? Matt Instone talks us through the new YouTube strategy.
Understanding the needs of our users is an integral part of building a service that works for everyone. Recently we've extended those services to other teams across Parliament by helping them to learn more about their users and the impact they can have on these services.
Trine is a user research lead but she wasn’t always a user researcher. She's done loads of jobs from making props for TV to working in web design so she's written about how she got to where she is.
Helen Thomas and Lorna Kennedy both recently completed their studies and they both worked in PDS while they were studying. In this blog post, they talk about the challenges and how studying while working was more rewarding than they imagined.
Caroline Auty attended the recent ANZPIT forum in Australia, which is an annual gathering of parliamentary IT people, and she's blogged about the best bits.
Kat Cimetta is the social media editor for UK Parliament's channels and she's written about joining forces with Parliament’s curators, collection managers, and archivists to get involved in the global hashtag campaign #AskACurator.
Service desk analyst Abigail Prempeh-Brown has worked in various roles. Find out how the service desk fixes problems and how Abigail’s background as a librarian and mental health support worker helps her provide excellent customer service.
Team health has become Dan Cook's passion in the past few years. In this post, he talks about how happy and healthy teams deliver at the peak of their capacity and capabilities and how they can be incredible things to be a part of.
Jaie Samson was at a crossroads in his career so he decided to sign up for the Talent Management Programme in Parliament.
Laboni Paul is a performance analyst and has written about what the job involves but also how analysts can be used better in product teams.