Kheira was a user researcher at PDS.
For those of you who have been reading our blog posts, you may have noticed me mentioning several times the importance of a topic/issue approach to Parliamentary information.
This week’s focus was mainly on the Topics prototype. Jack trialled Marvel app to produce and test this prototype and Kheira conducted usability testing sessions with 8 participants to test it.
At the moment, it isn't easy to find information on a subject, a topic or an issue on the parliament website. We decided to tackle two key aspects of parliament and user needs: Members of Parliament and subjects, topics and issues that people care about.
It’s been again a busy week for all!
This week, we have mainly spent time shadowing different offices in the House of Commons and House of Lords to gain a better understanding of the core role of Parliament and the Houses’ strategies.
We have spent the past eight weeks researching our website users’ needs and their level of political engagement as part of a discovery phase using different research methods: face-to-face interviews, phone interviews, pop-up research, and an online survey.
The first two sprints of discovery for a new parliament.uk website have been extremely busy and very fruitful!