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Kheira Belkacem

Kheira Belkacem

Kheira was a user researcher at PDS.

Members and Issues: the user-centered approach we've taken so far

Posted by: , Posted on: - Categories:, Start with user needs, User research

At the moment, it isn't easy to find information on a subject, a topic or an issue on the parliament website. We decided to tackle two key aspects of parliament and user needs: Members of Parliament and subjects, topics and issues that people care about.

Discovery findings and our next steps for Alpha

Posted by: , Posted on: - Categories: Digital strategy,, Start with user needs, User research

We have spent the past eight weeks researching our website users’ needs and their level of political engagement as part of a discovery phase using different research methods: face-to-face interviews, phone interviews, pop-up research, and an online survey.