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Kheira Belkacem

Kheira Belkacem

Kheira was a user researcher at PDS.

Members and Issues: the user-centered approach we've taken so far

At the moment, it isn't easy to find information on a subject, a topic or an issue on the parliament website. We decided to tackle two key aspects of parliament and user needs: Members of Parliament and subjects, topics and issues that people care about.

Discovery findings and our next steps for Alpha

We have spent the past eight weeks researching our website users’ needs and their level of political engagement as part of a discovery phase using different research methods: face-to-face interviews, phone interviews, pop-up research, and an online survey.