Henry Lau

Henry was a user researcher at PDS.

My six months at PDS

Henry Lau 5 May 2017 Collaboration culture Cultural values User research

At the end of March I said goodbye to my colleagues in PDS as I'd just finished my six month secondment as a User Researcher. I've talked to a lot of people about what I've learnt and now it's time for a blog post.

All the beta research. All the findings

Henry Lau 20 March 2017 Continuous iteration Open parliament.uk Start with user needs User research

The user research team talk about how their findings helped shape the new Members section of the beta Parliament website.

Getting a mobile testing lab off the ground

Henry Lau 23 January 2017 Continuous iteration Curiosity Start with user needs User research

At PDS we like to push ourselves and aim big. After our visit to GDS at the end of November we felt inspired to get our user testing lab set up. Our Christmas wish was to do user testing on mobile devices by January.

Guerrilla research techniques for Parliament

Henry Lau 22 November 2016 Be where people are Start with user needs User research

Henry Lau explains how we used guerilla user research to find out what information the public need when contacting an MP/Lord.

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Henry Lau

My six months at PDS

All the beta research. All the findings

Getting a mobile testing lab off the ground

Guerrilla research techniques for Parliament

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Henry Lau

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