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Rebecca Hales

Rebecca is Head of Content for the UK Parliament

Growing a team: six little things that have had a big impact

Posted by: , Posted on: - Categories: Content design, Cultural values, Experts in what we do, Start with user needs
Content team meeting in action

We try to invest in a strong culture and values but, like most things that are worthwhile, this takes effort. Our head of content shares six things that have helped the content team be collaborative and overcome problems together.

Keeping it simple: content principles for Parliament

A poster that says 'The content team promotes plain English'

Information is the currency of the House of Commons and House of Lords with 37 pieces of new content published on every day, on average. We've created a set of content principles to maintain standards and help our editors.

3 lessons for @UKParliament from Social Media Week

Posted by: , and , Posted on: - Categories: Be where people are, Continuous iteration, Curiosity, Social Media
Social Media Week pass on a laptop

The content team is responsible for managing @UKParliament's presence on social media and recently we went to Social Media Week London. We've blogged about some of the lessons we learned and what new things we want to try.

Managing content, not just creating it

Posted by: and , Posted on: - Categories: Content design, Focus on core work,
An illustration of different types of content

With so much work going on at PDS, it can be easy to take our live services for granted. The work to build our new website is challenging our whole way of thinking, especially our approach to content management. In the meantime though, we've been doing plenty of work on