You do a project, make mistakes, find some solutions, and then forget about them. It’s a depressing thought, and has too often been true of IT projects and initiatives. Alan Bedford talks about what PDS has done to make sure we don't keep making the same mistakes.
Alan is a Business Analyst at PDS who works with teams that create new applications to manage Parliamentary procedures.
Three of our business analysts went to the DWP Digital Academy to find out more about the work of business analysts in a digital environment.