You may know that a couple of weeks ago Parliament published a report by mySociety as the culmination of several months of work to review Parliament’s online services. The review looked at how we plan, deliver and make decisions about digital and mySociety spoke to more than 100 people, looked at a lot of data and talked to many users and other organisations.
It’s fair to say that their recommendations are significant and far reaching and have been agreed by the management boards of both the House of Commons and the House of Lords. There are two key recommendations:
- to establish a new Digital Office bringing together the management of all online and ICT services into a single organisation; and
- to appoint a Head of Digital to run that organisation, publicly accountable for delivering measurably rising levels of satisfaction with Parliament’s digital services from Members, staff and the public
In the spirit of openness and transparency around digital delivery already established by the GDS and others, this blog is a new space for those in Parliament already working on digital delivery in one capacity or another to talk about what they are doing and get feedback from all users. I hope you will share your thoughts and opinions with us to help us improve what we do.
Head of Online Services - UK Parliament